Manual
Nextcloud manual
Everything about working with your WebOké Nextcloud: files, sharing, syncing with your computer and phone, calendar, contacts, Talk and management. Explained step by step, with screenshots and short videos.
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Contents
All chapters
Click on a topic to open the article. Each article has links to the previous and next article.
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1
Getting to know
-
2
Getting started
- 2.1 Logging in for the first time
- 2.2 Filling in your profile: name, photo, email address, language and time zone
- 2.3 Making the Dashboard your own
- 2.4 Setting up notifications and emails about activity
- 2.5 Setting your status: online, away or do not disturb
- 2.6 Quick start: the five things to do on your first day
-
3
Logging in and security
- 3.1 How does WebOké secure your Nextcloud?
- 3.2 The email login code: how it works and what to do if the email doesn't arrive
- 3.3 Setting up an authenticator app and saving backup codes
- 3.4 Approving login with a notification on another device
- 3.5 App passwords: when and how to use them
- 3.6 Viewing, revoking, or remotely wiping devices and sessions
- 3.7 Changing or forgetting your password
- 3.8 Multiple invalid login attempts: why you're being slowed down and how to fix it
- 3.9 End-to-end encryption: when to use it, and when not to
- 3.10 Lost your phone or lost 2FA: here's how to get back in
-
4
Working with files in the browser
- 4.1 The Files app: overview and views
- 4.2 Uploading and downloading, including large files, whole folders and zip
- 4.3 Creating, moving, copying and renaming folders
- 4.4 View files: photos, PDF, video and text in the browser
- 4.5 Creating notes and text files with Text
- 4.6 Searching, favourites, recent and tags
- 4.7 Chat and activity for a file
- 4.8 File names that cause problems
-
5
Sharing and collaborating
- 5.1 Sharing with a user from your own Nextcloud
- 5.2 Creating a public link: viewing, editing, password, expiration date and download limit
- 5.3 Having files sent to you: file drop and file request
- 5.4 Sharing by email with someone without an account
- 5.5 Creating teams and sharing a folder with your whole team
- 5.6 Team folders: a shared folder that belongs to the team
- 5.7 Sharing with someone on another Nextcloud (federated sharing)
- 5.8 Shared with you: overview, declining and re-sharing
- 5.9 Anyone using shared files uses your storage
- 5.10 Transferring ownership when a colleague leaves
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6
Versions, trash and storage
- 6.1 Recovering a deleted file from Deleted files
- 6.2 Restoring an older version and naming versions
- 6.3 How long does Nextcloud keep versions and deleted files?
- 6.4 Viewing your storage: what counts and what doesn't
- 6.5 Storage full: making room or upgrading
- 6.6 Backups with WebOké: what we keep and what you can do yourself
-
7
Syncing with your computer
- 7.1 Why the desktop app? Browser, app or network drive
- 7.2 Installing Nextcloud Files on Windows
- 7.3 Installing Nextcloud Files on Mac (File Provider)
- 7.4 Installing Nextcloud Files on Linux (AppImage)
- 7.5 Virtual files: see everything, only download what you open
- 7.6 Selective sync: only certain folders
- 7.7 The cloud icon: reading status, activity and errors
- 7.8 Conflicted copies: what they are and how to resolve them
- 7.9 Multiple accounts and folders in one app
- 7.10 Your Nextcloud as a network drive (WebDAV) in Explorer or Finder
- 7.11 Working with Office files from your computer
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8
Nextcloud on your phone and tablet
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9
Calendar, contacts, tasks and mail
- 9.1 Calendar: views, making appointments, repeating and reminders
- 9.2 Inviting people to an appointment
- 9.3 Sharing, publishing and embedding calendars in your website
- 9.4 Subscribing to an external calendar and importing a calendar
- 9.5 Letting people book appointments through a booking page
- 9.6 Setting working hours and absence
- 9.7 Contacts: creating, groups, importing and exporting
- 9.8 Tasks: lists, deadlines and subtasks
- 9.9 Calendar and contacts on the iPhone and iPad
- 9.10 Calendar and contacts on Android with DAVx5
- 9.11 Calendar and Contacts on the Mac
- 9.12 Calendar and contacts in Thunderbird
- 9.13 Calendar in Outlook with CalDav Synchronizer
- 9.14 Tasks on your phone: Reminders on the iPhone, Tasks.org on Android
- 9.15 Adding your mailbox to the Email app
- 9.16 Reading and writing mail, folders and saving attachments to Files
-
10
Talk: chatting, calling and meeting
- 10.1 What is Talk and who has it?
- 10.2 Starting a conversation: one-to-one, group or team
- 10.3 Video calling and meetings: camera, microphone, background and raising your hand
- 10.4 Sharing your screen
- 10.5 Inviting guests via a link (without an account)
- 10.6 Sharing files and viewing them together in a conversation
- 10.7 Talk on your phone and notifications
- 10.8 Camera or microphone not working, or the call button is greyed out
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11
Organising: Deck, Notes, Forms, Collectives, Tables
- 11.1 Deck: boards, lists and cards, and using them together
- 11.2 Creating notes and using them on your phone
- 11.3 Creating and sharing forms and surveys, and viewing the responses
- 11.4 Collectives: a shared knowledge base for your team or association
- 11.5 Tables: lists and small databases without a spreadsheet
- 11.6 Analytics: data in charts
- 11.7 Using the Dashboard and apps together
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12
Photos and Memories
-
13
Switching to your WebOké Nextcloud
- 13.1 Preparing: what to bring and in which order
- 13.2 Transferring Google Drive, Photos, Calendar and Contacts with the WebOké Import Tool
- 13.3 Moving Dropbox across with Data Migration
- 13.4 Transferring OneDrive with Data Migration
- 13.5 Moving your calendar and contacts from Google, iCloud or Outlook (ics and vCard)
- 13.6 Switching from Microsoft 365 to WebOké: files, documents, mail and calendar
- 13.7 From Nextcloud Free to a paid package, or from another Nextcloud provider
- 13.8 Photos from Google Takeout with the correct date
-
14
Managing your package in My WebOké
- 14.1 The package page in My WebOké
- 14.2 Creating, editing, disabling and deleting users
- 14.3 Assigning and ordering extra Office licences
- 14.4 More storage or users, changing or cancelling your package
- 14.5 Your Nextcloud on your own domain (cloud.yourcompany.com)
- 14.6 Nextcloud updates: when and how
- 14.7 Permissions: who manages what in your Nextcloud?
- 14.8 AI Assistant in your Nextcloud
- 14.9 Connecting your own AI to your Nextcloud
-
15
Troubleshooting and frequently asked questions
- 15.1 Nextcloud is unreachable or slow: check this first
- 15.2 Can't log in: code, password or rate limiting
- 15.3 An app says "401" or keeps asking for your password
- 15.4 Synchronisation on your computer is stuttering
- 15.5 Photo upload on your phone stops
- 15.6 Calendar or contacts don't show up on the phone
- 15.7 Certificate warning or insecure connection
- 15.8 The "Maintenance mode" message
- 15.9 How to report a problem to WebOké
- 15.10 Frequently asked questions about packages, storage and pricing
- 15.11 Frequently asked questions about files, sharing and syncing
- 15.12 Frequently asked questions about calendar, contacts and phone
- 15.13 Frequently asked questions about security and privacy
-
16
Advanced: questions and solutions
- 16.1 Cleaning up files with forbidden characters so Windows syncs again
- 16.2 Cleaning up conflict copies in a large folder without losing anything
- 16.3 Laptop with limited disk space: setting up virtual files and freeing up space correctly
- 16.4 On Mac: files missing after switching to File Provider
- 16.5 Have a client submit files with a password-protected file request with an expiry date
- 16.6 A club or family folder that doesn't disappear when someone leaves
- 16.7 Colleague leaving: safely taking over files, calendar and shared folders
- 16.8 Appointment invitations that don't arrive
- 16.9 Outlook and Nextcloud calendar side by side
- 16.10 Putting a public calendar or booking page on your website
- 16.11 Cleaning up duplicate contacts after transferring
- 16.12 Tasks on your iPhone and Android at the same time
- 16.13 Transferring Google Photos with the correct dates and albums
- 16.14 Resuming photo upload on Android after an app update
- 16.15 A WebDAV network drive that disappears after a restart
- 16.16 Remotely locking down a stolen laptop
- 16.17 IP address throttled by an old app: which one is it?
- 16.18 Moving your Nextcloud to your own domain: what do you need to update in apps afterwards?
- 16.19 A Deck board with deadlines in your calendar
- 16.20 A survey with the answers straight into a spreadsheet
- 16.21 End-to-end encryption on multiple devices without locking yourself out
- 16.22 Guests in a Talk meeting with a waiting room (lobby)